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Our thoughts on all things electronic case management.

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Top 3 Reasons Targeted Case Management Audits Fail

04/20/2023 By Nancy Leidelmeijer

Targeted Case Management (TCM) audits help ensure that Medicaid services for individuals with serious mental illness or developmental disabilities are medically necessary and meet state and federal requirements. However, these audits can be complicated and require specialized knowledge to navigate. The top three reasons why TCM audits fail are inadequate documentation and record-keeping, inadequate training and supervision of staff, and lack of compliance with regulations and guidelines. This article provides insight into these issues and how to avoid them.

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Photo by Ian Battaglia on Unsplash

Harnessing the Power of Data Analytics for Improved Patient Outcomes

02/02/2023 By Wilson

Healthcare is using big data analytics more frequently to make informed decisions. Predictive analytics can provide insights into potential outcomes based on historical data. This helps financial, medical, and administrative staff make better decisions. Predictive analytics is especially useful in emergency care but can also be used in other areas such as financial administration and data security. Analytics is being used throughout healthcare businesses to extract actionable insights and improve patient care while reducing costs.

Video chat with UnaCasePro and
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Video Chat With Case Management?

01/18/2022 By Todd Mueller

UnaCasePro has partnered with to offer an incredibly easy way for clients and case managers to video chat when a face-to-face meeting is not possible.

passion led us here
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Photo by Ian Schneider on Unsplash

The Benefits for Governments to Contract with Startups and Small Businesses

09/07/2021 By Nancy Leidelmeijer

The COVID-19 pandemic has resulted in economic suffering worldwide. The consequences of the pandemic have affected of sectors, but none like smaller and start-up companies. Smaller companies typically have fewer resources than larger companies and corporations.

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Photo by Hermes Rivera on Unsplash

Don't Use EMRs for Case Management!

08/23/2021 By Todd Mueller

I’ve noticed a trend for a while that’s recently picked up more momentum and it involves organizations dropping their use of EMRs for case management. I believe this trend will continue and I will describe why I’m seeing this and what this means for case management software.