Our thoughts on all things electronic case management.
Every year the Targeted Case Management (TCM) programs and their cost reports are audited in California. State Department of Health Services (DHCS) auditors communicate with local governmental agencies (LGA) to obtain financial and other documents for their review. Many LGAs have been taken aback by extensive documentation requests and surprised by the audit findings.
How often do you have to deal with a clunky, outdated software while at work? You know, the systems that barely drag along, where the only thing you can do at times is hope that you will be able to finally get some work done today? This is something that happens all the time in various public sectors. Case management systems are often slow, ineffective, and out-of-date.
The Public Health Accreditation Board (PHAB) is a nonprofit organization dedicated to advancing the ongoing quality improvement for tribal, state, local, and territorial public health departments. PHAB is behind the development and supervision of the Public Health Accreditation process.